Maintenance
After handover, the same person carries on
Most of the buildings I maintain started as a handover clean. The advantage is simple: I already know the building, I know where the recurring problems are, and nobody has to brief me again on every visit.
- A visit is not finished until it passes your own check
- The same person every visit
What is included
What goes into a frequency contract
Frequency follows the building: a residential lobby weekly, a busy office floor daily, a car park once a month.
- Lobby, stairwells and corridors
- Lifts and lift cars
- Washrooms and tea points, consumables included
- Entrance glazing and internal partitions
- Car park and loading areas
- Shared balconies, roofs and bin rooms
- Periodic window cleaning, including work at height
- Periodic stone floor polishing and sealing
- Cleaning before and after events or small works
- A visit report and one contact for all your properties
How it works in practice
A contract you can change without reopening it
I start at a sensible frequency and correct it after a month, based on what the building actually shows. A lobby that gets dirty quickly gets an extra visit; a car park that stays clean moves to a lower frequency.
All of it in writing, in a monthly contract you can update with notice. You do not have to commit to a year to get a sensible price.
- Priced by frequency and size, not by headcount
- The same person, so you are not explaining it again every week
- Cover arranged in advance for holidays and reserve duty, by someone who knows the building
- Frequency changed on two weeks’ notice
Frequently asked
Maintenance — the recurring questions
What frequency do you recommend for a residential building?
Lobby and stairwells — once or twice a week for an ordinary building. Car park — monthly. After a trial month I will know how to fine-tune it with you.
Are consumables included?
Paper, soap and bin liners can be included or stay with you — both options appear in the quote so you can see the difference.
What happens when you are away?
Someone who has already worked the building with me covers the visit, not a stranger seeing it for the first time. I give notice of any change, and I am back on the next visit.
What if a visit is not up to standard?
Tell me and I come back — before the next scheduled visit, not on it, and not on your invoice. The point of one person on a frequency contract is that there is nobody to pass it to.
Can we start with a trial month?
Yes, and that is what I recommend. A month at an agreed frequency, then I sit down with you over what to change. There is no exit fee.
Want a price for a regular contract?
Send the type of building, the area and the frequency you have in mind. I will come back with two options.